Refunds and Cancellations


Discreet Fast Shipping No hidden fees.

How does it work?

Free Shipping Worldwide of Our Robobabez Playmates

Here at robobabez we pay for your shipping,However In some countries such as Canada, Australia, New Zealand, some European and South America import taxes might be required during delivery. This is beyond our control,it is required by some countries and it usually ranges from $120 to $200 and up, depending on the doll.The Customer is responsible for any import taxes and fees.

For some countries, especially in Europe,It may be required to pay import or customs fees. Otherwise we can provide you with the latest advice on customs. Countries like Canada, Germany, UK, Japan or Australia usually require the submission of a proof of payment or invoice. You can provide the confirmation email,or your robobabez invoice or reach out to us and we will help you with that. We can ship to a FedEx store or DHL for you to pick it up, instead of shipping to your address.Please let us know after placing your order and we will change the shipping address.We send all of our robobabez first class so we only use airfreight to get your robobabez playmate to you within a few days.Why wait weeks for your purchase.

We are not allowed to ship to Islamic countries, Indonesia, and Africa. Please contact us to learn more about shipping to your country if you live in other countries.

As soon as you place your order, you will receive an order confirmation email from us.This means that we have received your order in our system and our merchant providers ccbill will pre-authorized your credit card for your purchase. We will review every doll order manually to make sure that we are not missing any customization option,The robobabez playmate that you have built makes sense and to ensure that your Robobabez Playmate will satisfy your needs.Please always reply to confirm that everything is accurate and that you did not enter incorrect details that will affect your purchase.

After confirmation,the manufacturing process starts.After confirmation of your order details, the order cannot be canceled for any reason. If you want to change some details or customization options in your robobabez purchase please reply asap to the confirmation email and we will get back to you and update your order in 12 hours.

If requested, we can provide photos of the product before it is shipped, once the photos are confirmed by the Customer and the shipment has been requested no cancellations, requests or complaints will be accepted.

Order Confirmation

Order Shipment

If you choose our robobabez customization playmate The production time is around 10 to 14 days and it usually takes another 2 days in shipping transit.You can expect total production and shipping time for your robobabez playmate to be approximately 2 weeks (actual time may vary depending on delivery location). As this is a custom Robobabez playmate product created just for you, Once production of your custom robobabez playmate has begun your order may not be cancelled for any reason.

Due to holidays, festivities or unavoidable circumstances, delays may occur during the manufacturing or shipment of the product.We will promptly inform you if this occurs.

All robobabez Shipments are totally discrete and your signature is required for delivery to ensure it is received by the right person.If you could document your delivery and unboxing of your robobabez product with your phones camera this would be helpful in identifying any unlikely issues that may arise with your robobabez playmate delivery.

We will send you your tracking number and please feel free to follow up with us anytime at Phone +353861673056

Your privacy is our main goal. All robobabez playmates are delivered in discreet packaging; additionally, customer details are sealed within our privacy policy.

There is no specific indication or labeling on the box that reveals the contents inside. Your doll will be labeled “mannequin” (for customs clearance).

We Respect
Your Privacy

Billing Services

Billing statement on your credit card will show a charge from “Robotech Entertainment Ltd”.Our transactions are processed by ccbill merchant services team.The ccbill can be contacted anytime Phone 800.510.2859

Be aware that Customs Agents may open your robobabez delivery for inspection to determine any possible import taxes for customers depending on your country.

If you do not want to receive the order at your home, we can always send it to a FedEx store (US orders) or DHL store (rest of the world) and you can pick it up there at your convenience. Photo ID and signature are required for delivery.

Please review our Privacy Policy in our Terms and Conditions section.

The following applies to Refunds, Returns and Cancellations for standard Robobabez products which are sold on our website online store.

Orders for Products may be cancelled by the Buyer within twenty-four (24) hours from the date and time of purchase (“ 24 Hour Cancellation Period”) for a refund of funds paid to the Buyer’s original payment method (subject to processing and transaction fees). Robobabez must receive the cancellation request within the 24 Hour Cancellation Period – no exceptions can be made; The following terms apply after the 24 Hour Cancellation Period: Dolls which are a customized product that is created especially for the customer. After the 24 hour period, an order will be processed and cannot be cancelled for any reason.

Robobabez will confirm order details via email with the customer, if the customer confirms the order details as correct, starting from that moment the order cannot be cancelled or returned for any reason. If the customer wants to modify, edit or upgrade the order they must reach out to Robobabez asap in order to request the changes and to see if the changes are possible.

If for exceptional reasons the cancellation is accepted by Manufacturer after the 24 Hours Cancellation Period. The cancellation will be subject to a Manufacturer (“ Restocking Fee”) of twenty percent (20.0%) from the value of the Product order. Robobabez will provide the customer a refund of funds paid minus the Restocking Fee to the customers original payment method.

Other fees may apply such as processing and transaction fees when returning or refunding funds.

After a Product is shipped the customer, THE SALE IS FINAL, and it cannot be cancelled or returned for any reason. Read more about our Terms and Conditions.

Cancellations & Refunds

Warranty & Damages

Due to the nature of this product, it is not possible for us to provide an exchange or refund once the product has been delivered as there are multiple concerns such as hygiene and the current Covid pandemic. Please understand that this is the normal practice within the adult products industry.We will however work on your behalf with our manufacture to put any issues you may have to conclusion.We are here for you.

If your product or any part is damaged during the shipment process and the box has visible damages you should open a complaint with the shipment carrier while they are delivering the box, as that probably happened during the shipment. After that, please report to us so we can also escalate it. Cardboard boxes and even Flight Case might get scratches or get broken during the shipment as most products are heavy. Please report to the shipping company if you see visible issues on the box.

The change of tone/color on body parts will be permanent in those parts that allow it,in other cases, it might be performed with semi-permanent makeup that might fade later on. Customers should be aware of this when requesting multiple color changes.Our doll maintenance section will provide any information you may require.

If the product has any issues, please send photos to and we will assess the issue in order to provide a solution, it will depend on the nature of the incident.

If the problem was caused by us or our manufacturers we will take care of it.

We believe all our products are of high quality and our sex doll manufacturing partners have all been carefully screened to ensure that they can comply with the high standards we have come to expect. If you have any complaints or dissatisfaction please feel free to contact us so we can do our utmost to provide any suggestions or tips that may be able to resolve the issue. We appreciate any feedback as well as it can help us work with our manufacturers to avoid a repeat of these issues in the future.

When these products are purchased for intimate purposes you agree to the following :

  • The use of this website and the products sold on this site are strictly meant for +18 years old interaction only
  • Always practice positive consent dialog during intimate interactions with other +18 years old

We ensure to provide the best customer experience and we offer live and quick support through our website. Our goal is to help our clients to make their dreams come true,so please don’t hesitate to ask any questions at any time during your shopping experience or while waiting for your robobabez playmate to arrive at your place.

Contact us at: Phone +353861673056 or The merchant team at ccbill The ccbill can be contacted anytime Phone 800.510.2859


As you probably know, sex dolls have been around for long time, but still many customers feel ashamed when contacting us or requesting information about sex dolls as if sex dolls were a taboo topic, something bad or illegal. But the reality is that sex dolls are very popular these days and even more accepted in modern society. Especially now that our robobabezl manufacturers are developing super realistic dolls and in the future we will be opening our Robobabez Tech Salons,with branches located in Soho,United Kingdom,Redlight District Amsterdam,Netherlands,Munich Germany and Zurich Switzerland.We will be the world’s first tech salon using our robobabez playmates in a fully immersive tech fantasy environment.

We offer the world’s largest selection of affordable,Geuine and high quality realistic robobabez playmates. Why do we have great deals and prices? Our goal is to find you the best robobabez playmate so you can make your dreams come true, and in order to do that, we have partnered with the top manufacturers in China and Europe to bring you the best models, prices and customization options. Whether you are looking into TPE, silicone,or realistic size sex dolls, we are your best choice. Our team will make sure to guarantee the best customer experience and to ensure that we offer you the robobabez playmate that fits your needs the best We do not sell childlike dolls or mini dolls under 140cm

We send all of our robobabez first class so we only use airfreight to get your robobabez playmate to you within a few days.Why wait weeks for your purchase.

Free Shipping and Secure Payments

We offer FREE Shipping for most countries (USA, Canada, Australia, Europe, South America, etc) and we respect your privacy, there is no labeling on the box that might reveal the content, and if you prefer we can ship to a Fedex store instead of your address, so you can pick up your robobabez playmatel at your convenience. We will send you a tracking number once your doll is shipped, and we use Fedex and DHL to speed up shipping and guarantee a safe delivery.

We send all of our robobabez first class so we only use airfreight to get your robobabez playmate to you within a few days.Why wait weeks for your purchase.

Payments are secured and approved by our Merchant providers We don’t store your credit card information and we use our merchant services ccbill to guarantee and protect your credit card information and payments.(You can purchase our robobabez products with your debit/credit card or Paypal account). If you experience any issues,Please feel free to contact ccbill. The ccbill can be contacted anytime Phone 800.510.2859

Our realistic robobabez playmates have many benefits. From sexual release to companionship.Some customers also use our robobabez playmates for photography, fashion and modeling. Even couples use robobabez playmates to spice up their relationships.Your first robobabez playmate experience will be unique,and that your robobabez playmate will be there forever for you. Robobabez playmates are great to hang out with; they will be loyal and always listen to you.They can also help you live those sexual adventures you have always fantasized about,So come purchase your very own robobabez playmate and let us turn you on.

Buy high quality beautiful playmates from authorized and Genuine sex doll providers like us Robobabez is currently the largest and most trusted provider of lifelike silicone dolls and TPE sexy love dolls. We are the #1 vendor in Europe and largest worldwide as we care about our customers and we provide the best customer service, information and advice while purchasing an adult sexy robobabez playmate. Avoid websites that sell poor quality dolls while stealing pictures or high quality realistic sex dolls like ours. We have been certified and authorized as an official vendor by our manufacturers Such as WM Doll,Irontech,HD Doll & Piper Dolls.Our dolls are constantly quality tested by our quality manufacturers to the highest industry standards.

Don’t get scammed and purchase only a genuine robobabez playmate doll from us with the guarantee that we work with only the top manufacturers.We are one of the top official sellers of WM Dolls, Irontech, Piper Doll, CLM Dolls and many reputable sexy love dolls manufactures. Free shipping worldwide and our dedicat